How can we help?
Order Help & Report Questions
Changing my order
Personal information on CARFAX Reports
Invalid VIN message when running report
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Account & Billing Questions
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How to Delete Your CARFAX Account
CARFAX text messages
I can’t log in
Request a refund
Email notification settings
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General FAQs
Where does CARFAX get its information?
What is the CARFAX Buyback Guarantee?
Does CARFAX have a Glossary of Terms?
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Dealer Resources
Dealer Help Center
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